This issue of Municipal World has a focus on human resources. I thought long and hard about what I could write. Everyone in this issue is surely more expert than I, on hiring the right type of people and managing them in a way that makes them happy and productive, so what could I possible write about? Then it occurred to me that perhaps I was taking ‘human resources’ too literally by applying it strictly to the management of people working in the municipal context. Those of you who know me, kno...
